Business Performance Management with Dashboards

Product Name: N2ONE Portal – A Certified Integration for SAP Business ONE

You can only correct your course of action when moving forward. Integrated Systems and Performance Management can help you navigate in the right direction. With Real-Time Information Dashboards for your business, you can make informed decision and react quickly to new market opportunities and threats.

Real-Time Business Information Dashboards

Combine better customer information with Real-Time dashboards and you get actionable information that can be used to improve sales and customer service.

Customers reveal their needs when navigating your web site!

Utilize web tracking information and analyze customer navigation and purchase history to find out what products they are looking for. Target groups of customers with Newsletters and Call Lists based on optimized product offerings.

Strategic Advantage - Growth included

Analyze your web store performance and establish vendor and product specific storefronts. Gain a strategic advantage with your own web universe - All with transparent information.

Example usage of the N2ONE Portal System

• A customer fills the online shopping cart with various products, but does not complete the purchase. A customer service rep receives a "Business Alert" and views the customer information including the cart contents. The customer service rep can then decide to directly contact the customer or send a newsletter with a coupon code.
• A customer purchased a set of products using the online cart. An "Alert" will be sent to the customer service rep who can immediately view the order and process it - No re-entering of data required.
• A new product will replace an obsolete product or service. You can contact all customers who purchased the expired product in the past via Newsletter of Call-List. In addition the new product is automatically listed as an "Alternative" in the web store - No Synchronization required.
• Updated pricing and inventory levels can be viewed in the online store in Real-Time. No administrative synchronization or similar required.
• Special Discounts and Rebates for re sellers are configured in SAP. Those customers can utilize the special discounts and rebates during checkout automatically.
• The performance of online marketing campaigns must be improved. All transactions in the eCommerce stores are related to marketing channels that drove the transactions. You can utilize this information to better allocate your scarce marketing budget. Utilize the click tracking system and you have measurable web business metrics. For example the N2ONE marketing system collects information about Google, Yahoo, Newsletters, ...).

Dashboard Information

Dashboards present web and business intelligence in an easy to read and understand format. The basis is information collected using the N2ONE Portal and a business solution such as SAP Business ONE.

N2ONE Business ONE Dashboard Structure